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PropdataX

Refund & Cancellation Policy

Effective Date: 21 May 2026

This Refund & Cancellation Policy governs purchases and subscription services offered through PropDataX.

1. Subscription Services

PropDataX may offer paid subscriptions, premium tools, analytics services, or software access.

By purchasing a subscription, users agree to the pricing, billing cycle, and usage terms displayed during checkout.

2. Refund Eligibility

Refunds may be considered under the following circumstances:

  • Duplicate payment transactions
  • Failed transactions where payment was deducted but service was not activated
  • Technical errors caused by the platform

Refund requests must generally be submitted within 7 days of the transaction date.

3. Non-Refundable Situations

Refunds may not be provided for:

  • Change of mind after purchase
  • Partial usage of subscription period
  • Failure to use purchased services
  • Violations of platform terms
  • Services already delivered or consumed

4. Cancellation Policy

Users may cancel recurring subscriptions before the next billing cycle.

Upon cancellation:

  • Access remains active until the end of the paid billing period
  • No additional charges will be applied after cancellation

5. Refund Processing Time

Approved refunds are generally processed within 7–14 business days depending on banking and payment gateway timelines.

6. Contact for Refund Requests

For refund or billing support: